Certified Meeting Professional (CMP) Practice Exam

How is orientation characterized in terms of process?

1. It is a two-way process

2. It is a one-way process

3. It is a group process

4. It is a digital process

The correct answer is: It is a one-way process

Orientation is characterized as a two-way process, where both the organization and the new employee engage in an interactive exchange of information. This approach facilitates an effective onboarding experience, allowing for clarifications, questions, and discussions that enhance understanding and integration into the workplace culture. While a one-way process might imply that information flows solely from the employer to the employee without any feedback or interaction, this is not indicative of an ideal orientation. Effective orientations involve active participation from new hires, providing them with opportunities to express their thoughts, ask questions, and receive guidance relevant to their roles. The concept of a group process does not capture the individualized attention most orientation processes strive to provide, as every new hire may come from different backgrounds and require specific information tailored to their needs. Moreover, designating orientation as a digital process may hinder recognition of the potential for both in-person and virtual elements, depending on the context and needs of the organization.